“This classy, indoor, air-conditioned restaurant is the most reliable bet for a really good dinner in Rodney Bay Village. The steaks, though not cheap, are outstandingly tender, and the sweet potato fries are delicious. Leave room for the rich puddings, such as the cranberry vanilla crème brûlée, which are also memorable. Chef Rosie Joinville is exceptionally welcoming, finding time to chat to tourists as well as her many regulars. You could start the evening next door at sister establishment Tapas On The Bay, a civilised and rather elegant tapas bar serving Caribbean and Spanish dishes.”
(The Daily Telegraph (UK) Travel Guide, 2019)
The comments below are drawn from TripAdvisor, Google and Facebook, where Big Chef Steakhouse is a permanent fixture in the top handful of restaurants on the island, and has received a TripAdvisor Certificate of Excellence Award every year since 2011. If you would like to add your comments please post a review or send us an email to email@example.com.
The service was slow and poor. The chicken kebab was salty and over cooked basically inedible. We ordered a medium... well, lamb but it was cooked rare. The expensive steak, was the smallest steak I have ever seen in my life. The food took over 1 hour to reach the table so we had to complaine about the wait time. We also had a long wait time, for the table to be cleared after our starters. The manager said she would reduce the bill but still charged us the same price even though a meal was rejected and sent back. She removed the meal from the bill but still charged us for it by providing the bill in EC dollar the 2nd time around instead of US dollar, so the bill would appear cheaper but it was the same price which originally included the meal which was sent back to the kitchen. Dishonest, disappointing and disgusting. I will never return and I will never recommend this establishment to any of my paying guest who come to St lucia as I work within tourism or to any of my friends. Over priced for no reason and disgusting. The worse meal I have ever had in St Lucia to date and I have been living here for 2 and a half years.In response to your reply.1. You establishment was not packed on the day, which is why your staff welcomed walkins at you busiest hour.2. The table opposite ours, were also complaining about the wait time of there meal and they would have had a reservation, due to the sizes of the party.3. You failed to address the fact that I was charged for a meal which was not on the bill itinerary as it was sent back and all your manager did was changed the bill from US dollar to EC dollar to trick me into thinking it was deducted and a discount was applied as she said she would do.4. If I am the person address you with our dissatisfaction, why would you give your number to someone else in my party (who is St Luciab) and offer them a free dish if they came back again. I know why, because I have a British accent, so she did not care as I would probably be going home and I would not understand the exchange rate either forthe billing. Well I do live here and I do know what the exchange rate is.5. Yes, everyone is entitled to a bad day. That's the real world. But had I not been cheated on my bill and the discount applied, as discussed. I would not have written a review.So, I do not accept your excuses, as this could have been rectified correctly on the day. And the rest if my party agrees, so they have discarded your phone number.This experince has left a bad taste in my mouth . Excuse the punt.read more
WOW! Hands down the best restaurant in St. Lucia. The decor, the vibe, the staff - all impeccable, but the food... outshines all of that. The ribeye steak is one of the best I’ve had, and the Brussels sprouts side dish will not be forgotten. As for dessert, the sticky toffee is a 20/10.read more
Wonderful atmosphere, beautifully appointed restaurant and delicious cuisine with surprising combination of ingredients... that worked well together. Jade the waiter was a delight and we got to meet and chat with the chef. An all around enjoyable dining experience as my friends and I celebrated our 19th Girlfriends Vacation.read more
It was a wonderful experience and the customer service was amazing! They accommodated our 7 year old and he cleaned his... plate! The food was amazing! The pianist played a great selection of music. We would definitely recommend everyone to visit:-) Thank you for making our visit to St. Lucia unforgettable.read more
Consistently one of, if not the best, steak houses in the Caribbean. Never had a bad meal there in the 10+ years I've... been going. A trip to St. Lucia is not complete without a visit to the Big Chef Steak Houseread more
Very good experience!! Arrived a bit early, be there for 7 if you go. Food was excellent and our waiter was amazing! He... joked and we had a great time. There was a live singer who played piano and it was one of the best atmospheres I've been in for a restaurant. I had the three mushroom sirloin and it was fantastic. Stayed for dessert and espresso as well. A little pricey and expect to pay a little more, but it was well worth it. I'm very glad we went.read more
Chose Big Chef Steakhouse for my birthday dinner and I couldn't have chosen a better restaurant to eat myself to... happiness. I definitely consider myself a meat lover and this was definitely the place to fulfill my meat craving. The lamb racks were cooked to absolute perfection without a doubt. Will definitely be back again and again. I strongly recommend this place at least once or ten times in your lifetime 😍😍😍read more
Great steaks and service! Nightly entertainment added to the dinner experience.
Janet Wilkins Thames April 19, 2019
very friendly staff. great customer service
Embert Eugene October 14, 2018
The greatest steak ever and excellent service.
Andy Bisnath September 25, 2018
A love,y place for high quality steak in St Lucia. Good atmosphere and cocktails and meat cooked to perfection. Popular for birthdays and celebrations with bunches of flowers being presented to the birthday girl. Excellent
local pianists and waiter “Six” very efficient. Marc and Rosie run a great establishment.
Barbara Steel June 18, 2019
Had the pleasure of dining here last week. It was perfect! The food was excellent, timing was amazing, and the service was great! I can’t wait to return to St. Lucia and come back here. It was the perfect ending to a perfect holiday!
Justin Ragoonanan August 22, 2019
Had a lovely dinner at this beautiful restaurant. Was there in fall of 2018 and was so happy to go back in Jan/feb 2019. Can hardly wait to go back again. ??
Stacey Wilson February 25, 2019
Stopped in here last night and WOW, great food, great drinks and atmosphere.
Owner was very pleasant to talk to as were all the employees we interacted with.
Piano player was really good, one of our group even sang a song with him.
Only suggestion would be to have an area to sit, have another drink to stay a while to continue enjoying the music after dining. ?
Jeff Ford November 29, 2019
Food was good, with a nice atmosphere
Iyana Davidson December 8, 2019
A fabulous menu with an enormous choice.
Charles Sameasthefirst September 25, 2018
Great night great staff awesome welcome to St Lucia
Bex McGurran December 7, 2019
Steak was great, the edges were amazing, however the flavor did not make its was into the steak....got the 22 OZ Ribeye.....tough at the core. extremely over priced, unsure if that's a St Lucian thing in the tourist trap spots. The place was extremely loud, but the server was attentive, took over an hour after appetizers was finished for the food to arrive. desserts were on point, all things considering a 7/10 experience.
Sunil Soran December 27, 2019
Amazing foods, perfect service
Magdalena Warchol February 25, 2019
Great steak. I mean really really good. Chicken kabobs were 10/10.
Jim Beasley July 29, 2019
Great food, friendly staff and great atmosphere, well done guys????
Raymond Riley-Cole March 6, 2019
great food especially the steaks
John Zurlo November 4, 2019
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